In Phase II fireman's service, who is allowed to control the elevator?

• A. The building engineer
• B. The elevator operator
• C. Security personnel
• D. The facility manager

Answer: (B)

Phase II fireman's service is the mode in which firefighters use the elevator during an emergency, and control is handled by the elevator operator. This person is trained to operate the elevator’s fire-service controls and to coordinate with the fire department, ensuring safe, predictable stops at the requested floors and proper door operation. Building engineer, security personnel, and facility managers aren’t designated to control the elevator in this mode because they don’t have the trained access to the fire-service controls or the authority to manage elevator operations under fire department supervision. So, the elevator operator is the correct person to control the elevator during Phase II.